PRIVACY POLICY

Last updated: October 22, 2026

PRIVACY STATEMENT

SignalQuest, LLC (“SignalQuest,” “we”) operates signalquest.com. This statement explains what personal information we collect, how we use it, who we share it with, and the choices you have.

Information We Collect

Information you give us

When you request a quote or sample, place an order, contact support, or chat with us, we collect what you provide. This may include your name, company, job title, email address, phone number, shipping and billing address, and the details of your request.

Information collected automatically

When you visit our site, we and our service providers use cookies and similar technologies to collect your IP address, browser and device type, pages viewed, links clicked, referring website, and approximate location derived from your IP address.

Company identification

We use a service that matches the IP address of a visit to the name of the organization it belongs to (for example, your employer’s network), so we can understand which companies are interested in our products.

How We Use Information

We use personal information to respond to inquiries, provide quotes and samples, process and ship orders, provide technical support, understand and improve how our website is used, measure the effectiveness of our advertising, prevent fraud, keep our site secure, build advertising audiences, show you relevant ads on other websites and platforms, and comply with legal obligations.

How We Disclose Information

We disclose personal information only to service providers that process it on our behalf and under contracts that restrict their use of it. These include providers of website analytics, advertising conversion measurement, customer relationship management, live chat, payment processing, website hosting and security, and IP-based company identification.

We also make information available to advertising partners, such as Google and LinkedIn, through cookies and similar technologies on our site. Under some US state laws this may be considered a “sale” or “sharing” of personal information.

We may also disclose information when required by law or in connection with a merger or acquisition.

We use advertising tools, including Google Ads and LinkedIn, that collect information about your visits to our site. We may use this information to build advertising audiences and to show you our ads on other websites and platforms. Where you opt out, or where the law requires your consent and you have not given it, we turn off ad personalization and use restricted data processing.

Sharing for Targeted Advertising

We use cookies and similar technologies to analyze website activity, measure advertising effectiveness, and, where applicable, support targeted advertising through third-party platforms such as LinkedIn. You can manage your cookie preferences or opt out of applicable advertising-related data sharing through Your Privacy Choices.

In the past 12 months, we have made online identifiers (such as cookie IDs and IP address) and internet activity (such as pages viewed) available to Google and LinkedIn. We use this to measure our advertising and to build audiences we may use to show you ads on their platforms. You can opt out at any time through Your Privacy Choices. Our site also treats a Global Privacy Control signal as an opt-out. You can also manage ads in your Google ad settings (adssettings.google.com) and your LinkedIn advertising preferences. Visitors in the EU and UK will not receive advertising cookies unless they accept them.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing products and services, maintaining business records, measuring marketing effectiveness, resolving disputes, and complying with legal obligations.

Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements. Where advertising audience lists are used, information may be retained for up to 540 days, depending on the advertising platform and configured audience membership duration.

When personal information is no longer needed, we take reasonable steps to delete or anonymize it, subject to applicable legal and business requirements.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

Children

Our website is intended for business and professional audiences and is not directed to individuals under 16. We do not knowingly collect personal information from individuals under 16.

If you believe someone under 16 has provided personal information through our website, please contact us so we can investigate and take appropriate action.

WEBSITE TERMS

Legal Statement

Use of this website is subject to the following terms. By viewing, downloading, or using any materials from this site, you agree to these terms. If you do not agree to these terms, please do not use this website or download any materials from it.

Trademarks

SignalQuest, the SignalQuest logo, “Inclinometer on a Chip”, “Precision Microsensors”, “SignalVIEW”, “Gravity Gyro”, and “Gravity Encoder” are trademarks of SignalQuest. All other products or brand names mentioned herein are trademarks of their respective holders. Materials that require password access are SignalQuest confidential and/or proprietary. All materials in this website are provided solely as a service to SignalQuest’s customers and may not be copied, reproduced, modified, published, uploaded, posted, transmitted, or distributed in any way, without prior written permission from SignalQuest. No express or implied licenses are granted to any intellectual property rights.

FCC Warning

SignalQuest products are intended for use in a laboratory test environment only. These products may generate, use, and/or radiate radio frequency energy and has not been tested for compliance with the limits of computing devices pursuant to subpart J of part 15 of FCC rules, which are designed to provide reasonable protection against radio frequency interference. Operation of this equipment in other environments may cause interference with radio communications, in which case the user at his own expense will be required to take whatever measures may be required to correct this interference.

Life Safety

SignalQuest products are not designed for use in life support and/or safety equipment where malfunction of the product can reasonably be expected to result in personal injury or death. Buyer uses these products in such applications at Buyer’s own risk and agrees to defend, indemnify, and hold harmless SignalQuest from any and all damages, claims, suits, or expenses resulting from such use.

No Warranty

SignalQuest does not warrant the accuracy or completeness of the materials, information, graphics, links or any other items contained in this website. SignalQuest may change, remove, or update any content in this website or may modify or discontinue the products described herein at any time without notice. However, SignalQuest makes no commitment to update these materials.

ALL MATERIALS AND INFORMATION ON THIS WEBSITE ARE PROVIDED “AS IS.” SIGNALQUEST MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND, INCLUDING WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL SIGNALQUEST OR ANYONE ASSOCIATED WITH IT BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE MATERIALS, THE INFORMATION CONTAINED THEREIN, OR THE PRODUCTS DESCRIBED, EVEN IF SIGNALQUEST OR ITS DISTRIBUTORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SignalQuest, LLC is a Delaware Limited Liability Company operating in the State of New Hampshire. Any users of this site do so on their own initiative and are responsible for compliance with all applicable local laws, including U.S. export laws and regulations. New Hampshire law, without regard to its conflicts of law provisions, will govern any claim or dispute arising from, or relating to, this website. Any communications sent to SignalQuest through this website shall become the property of SignalQuest and will be considered non-confidential and non-proprietary as to the sender.

What Are Cookies?

How We Use Cookies

Types of Cookies We Use

Manage Cookie Preferences

Consent Preferences

You can modify your cookie settings anytime by clicking the ‘Consent Preferences’ button above. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.

Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.

If you are using a different web browser, please refer to its official support documentation.

SUBMIT A PRIVACY REQUEST

Depending on where you live, you may have the right to:

  • access the personal information we hold about you
  • correct it
  • delete it
  • obtain a copy of it
  • opt out of its sale, sharing, or use for targeted advertising

To make a request, use the form below or email [email protected]. We will verify your request and respond within the time required by applicable law. If we deny your request, you may appeal by replying to our decision or emailing us with “Appeal” in the subject line. We will not discriminate against you for exercising these rights.

CONTACT US

SignalQuest, LLC
10 Water Street
Lebanon, NH 03766
USA

[email protected]
(603) 448-6266