PRIVACY POLICY

Updated: 2018-07-11

The SignalQuest Web site does not automatically collect information about visitors. Visitors to SignalQuest's Web site are not required to reveal any information about themselves. However, in some instances, SignalQuest's Web site may give visitors the opportunity to provide information in order to facilitate future communications, make a purchase of SignalQuest' products, or receive SignalQuest information and materials. SignalQuest does not disclose any user information to any third party and does not make any other use of such information.

SignalQuest is committed to the responsible use of the World Wide Web. SignalQuest reserves the right to change or amend this policy from time to time, but will post any such changes on this site.

LEGAL STATEMENT

Use of this website is subject to the following terms. By viewing, downloading, or using any materials from this site, you agree to these terms. If you do not agree to these terms, please do not use this website or download any materials from it.

TRADEMARKS

SignalQuest, the SignalQuest logo, “Inclinometer on a Chip”, “Precision Microsensors”, “SignalVIEW”, “Gravity Gyro”, and “Gravity Encoder” are trademarks of SignalQuest. All other products or brand names mentioned herein are trademarks of their respective holders. Materials that require password access are SignalQuest confidential and/or proprietary. All materials in this website are provided solely as a service to SignalQuest’s customers and may not be copied, reproduced, modified, published, uploaded, posted, transmitted, or distributed in any way, without prior written permission from SignalQuest. No express or implied licenses are granted to any intellectual property rights.

FCC WARNING

SignalQuest products are intended for use in a laboratory test environment only. These products may generate, use, and/or radiate radio frequency energy and has not been tested for compliance with the limits of computing devices pursuant to subpart J of part 15 of FCC rules, which are designed to provide reasonable protection against radio frequency interference. Operation of this equipment in other environments may cause interference with radio communications, in which case the user at his own expense will be required to take whatever measures may be required to correct this interference.

LIFE SAFETY

SignalQuest products are not designed for use in life support and/or safety equipment where malfunction of the product can reasonably be expected to result in personal injury or death. Buyer uses these products in such applications at Buyer’s own risk and agrees to defend, indemnify, and hold harmless SignalQuest from any and all damages, claims, suits, or expenses resulting from such use.

NO WARRANTY

SignalQuest does not warrant the accuracy or completeness of the materials, information, graphics, links or any other items contained in this website. SignalQuest may change, remove, or update any content in this website or may modify or discontinue the products described herein at any time without notice. However, SignalQuest makes no commitment to update these materials.

ALL MATERIALS AND INFORMATION ON THIS WEBSITE ARE PROVIDED "AS IS." SIGNALQUEST MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND, INCLUDING WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL SIGNALQUEST OR ANYONE ASSOCIATED WITH IT BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE MATERIALS, THE INFORMATION CONTAINED THEREIN, OR THE PRODUCTS DESCRIBED, EVEN IF SIGNALQUEST OR ITS DISTRIBUTORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SignalQuest, LLC is a Delaware Limited Liability Company operating in the State of New Hampshire. Any users of this site do so on their own initiative and are responsible for compliance with all applicable local laws, including U.S. export laws and regulations. New Hampshire law, without regard to its conflicts of law provisions, will govern any claim or dispute arising from, or relating to, this website. Any communications sent to SignalQuest through this website shall become the property of SignalQuest and will be considered non-confidential and non-proprietary as to the sender.

EU GENERAL DATA PROTECTION REGULATION

Some services on this website require us to collect personal information from you. To comply with the EU General Data Protection Regulation, we have a duty to tell you how we store the information we collect and how it is used. Any information you do submit will be stored securely and will never be passed on or sold to any third party.

User Anonymity And Personal Information

Log files are maintained and analyzed of all requests for files on this website's web servers. Log files do not capture personal information but do capture the user's IP address, which is automatically recognized by our web servers.

Aggregated analysis of these log files is used to monitor website usage. These analyses may be made available to SIGNALQUEST staff and partner agencies to allow them to measure, for example, overall popularity of the site and typical user paths through the site.

Except as stated already, SIGNALQUEST will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network service provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is beyond the responsibility or control of SIGNALQUEST.

SIGNALQUEST will make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorized access to systems is being attempted. In the case of all users, SIGNALQUEST reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorized access to computer systems or resources operating as part of SIGNALQUEST web services.

As a condition of use of this site, all users must give permission for SIGNALQUEST to use its access logs to attempt to track users who are reasonably suspected of gaining, or attempting to gain, unauthorized access.

All log file information collected by SIGNALQUEST is kept secure and no access to raw log files is given to any third party.

Use of Cookies

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

Cookie Name Description
oid, oidh

SIGNALQUEST shopping cart cookies. These are simple identification tokens used to retain the identification of products in the user shopping cart during the checkout process. No personally identifiable information is retained.

JSESSIONID
PHPSESSIONID

These are simple tokens used by Java and PHP applications to identify your unique session on the website. Typically used to maintain the integrity of your session while transacting information with a website (accessing secure areas, forms submissions, etc.

analytics
support
necessary

Cookie Control cookies. These cookies are set in order to remember user preferences in regards to cookies.

__utma
__utmb
__utmc
__ga
_gat
_gid

Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.

Google Analytics stores IP address anonymously on its servers in the US, and neither SIGNALQUEST or Google associate your IP address with any personally identifiable information.

These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.

These cookies are set only after the user has given consent to us to use cookies.

FB_cookie
FVOD
loop
__cfuid
_ga
_gid
__hstc
__hssrc
__hssc
hubspotutk
SnapABugRef
SnapABugChatSession
SnapABugNoProactiveChat
SnapABugChatPoll
SnapABugChatMessage
SnapABugChatView
SnapABugHistory
SnapABugUserEmail
SnapABugBanned
SnapABugChatWindow
SnapABugMinimizeStashCookie
SnapABugAgentAvatar

We use SnapEngage to offer customer support chat sessions to our users

SnapEngage cookies enable SnapEngage to determine whether you are in an active chat session and to offer chat ability across all pages in the site.

SnapEngage cookies track no personally-identifiable information with the exception of SnapABugUserEmail, which contains an encoded (scrambled) reference to the user's e-mail address.

These cookies are set only after the user has given consent to us to use cookies.

trackalyzer

We use LeadLander to monitor website traffic to understand our audience

LeadLander cookies enable enable LeadLander to track page visits as users browse the site.

SnapEngage cookies track no personally-identifiable information.

These cookies are set only after the user has given consent to us to use cookies.

Updating Personal Information

You have the right to access and correct your Personal Information at any time. You may also access and correct your Personal Information and privacy preferences by writing or calling SignalQuest at the following address and phone number:

SignalQuest, LLC
10 Water Street
Lebanon, NH 03766 USA

Phone: 603.448.6266

Privacy Related Complaints

If you believe that SignalQuest has not complied with this Online Privacy Policy with respect to your Personal Information, you may write SignalQuest at the address indicated above.

In your letter, please describe with much detail as possible the ways in which you believe that the SignalQuest Online Privacy Policy has been breached. We will investigate your complaint promptly.

If you have questions about this policy, please e-mail us at info@signalquest.com